Frequently Asked Questions

Yes, we are both licensed and insured.


All major credit and debit cards


Cash App

Apple Pay

Once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than 24 hours before it is scheduled to take place, you will be subject to a charge half of the service rate.

You can cancel or reschedule an appointment by sending us a text or calling 614-600-9577 or emailing us at

We ask that you remove all valuable items.  We will put the items left behind in a box/bag.

Make It Shine assumes no liability for lost, misplaced, stolen, or damaged belongings. If you discover that you have left behind something of value, please call us immediately and we will assist you in locating your item.

(614) 600-9577

We suggest someone  follow you when you drop off your vehicle because of the time we need to make it shine.  However, we do have a waiting room.

We suggest you make an appointment so you are guaranteed to get your car detailed when it’s best for you.  However, we will try to accommodate whenever possible. 

We do charge more for excessive pet hair and dirt.  This will be discussed with you at the time your drop your vehicle off.